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“SEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look!


Easily perform your electricity-related transactions by:


• Viewing your bills and pay anytime through the app
• Reporting your customer service and technical issues using the ‘Make a Report’ feature, and keeping track of the status
• Tracking your electricity consumption for 3, 6 and 12 months in a single screen
• Receiving real-time alerts on planned and unplanned power outages
• Subscribing to our e-Bill service to receive electronic bills on time
• Getting in touch with our virtual assistant CARINA
• Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin


Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.

“SEB cares” is here to serve you better. Update or download the app today to use the app with a brand-new look!


Easily perform your electricity-related transactions by:


• Viewing your bills and pay anytime through the app
• Reporting your customer service and technical issues using the ‘Make a Report’ feature, and keeping track of the status
• Tracking your electricity consumption for 3, 6 and 12 months in a single screen
• Receiving real-time alerts on planned and unplanned power outages
• Subscribing to our e-Bill service to receive electronic bills on time
• Getting in touch with our virtual assistant CARINA
• Accessing in three (3) different languages – English (default), Bahasa Malaysia and Mandarin


Best of all, the app is free! Get the app now and stay connected with Sarawak Energy wherever you go.

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!

"SEB cares" allows you to:

View and pay your bills effortlessly. You can make payment through Express Payment by just providing your account number and also switch to our e-Bill at your convenience.

Scan both SarawakPay & SEB cares QR code from your e-Bill to conveniently view and make payment to your account.

Get in touch with our virtual assistance "Carina" via our app.

Report on technical, billing, or metering issues and keep track of the report status updates.

Receive real-time alerts on planned and unplanned power outages, you get to customize your preferred area!

You can view the App in three main languages: English (default), Bahasa Malaysia, and Mandarin.

What's more – the app is free!

Let's get started and stay connected wherever you go!