Employee Engagement Manager

Employee Engagement Manager

开发者: NICE Ltd

中国
APP ID 复制
1447792372
分类
价格
免费
内购
0个评分
效率(免费)
昨日下载量
最近更新
2025-04-25
最早发布
2019-06-10
版本统计
  • 141天5小时

    最新版本上线距今

  • 1

    近1年版本更新次数

  • 2019-06-10

    全球最早版本上线日期

版本记录
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  • 版本: 3.6.0

    版本更新日期

    2025-04-25

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    This release includes following items:

    Relative Dates – Allow association of Self-Service templates using relative dates
    Display Request – Show agents all former schedule change requests in one view
    Cancel Request – Gives agents the option to cancel request that are pending approval
    Extended Self-Service Coverage – Allow Self-Service for more than 4 weeks
    SWAP Across Weeks – Allow Self-Service Swap to cross calendar weeks
    Extended MAS and Rules Notifications – Longer Manual Adjust Staffing and Rules opportunities Response Times

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.5.0

    版本更新日期

    2024-06-07

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    This new release includes bug fixes and updated distribution certificate.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.4.0

    版本更新日期

    2023-08-04

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    Introducing the new feature that allows users to see AHT and ACW. Connect with your workforce administrator for more information.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.3.0

    版本更新日期

    2023-02-11

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    The new release includes bug fixes and library upgrade. It also stops support of EEM on jailbroken devices.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.2.0

    版本更新日期

    2022-09-28

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    Bug fixes.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.1.0

    版本更新日期

    2022-05-29

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    Upgrade for EEM Mobile App with bug fixes.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.0.6

    版本更新日期

    2021-11-12

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    Feature enhancement on schedule summary, ability to clear all notifications and bug fixes.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.0.5

    版本更新日期

    2021-01-27

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    We continuously work towards improving your experience. The release addresses defects observed in previous releases.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.0.4

    版本更新日期

    2020-09-28

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    We continuously work towards improvising your experience. The release addresses few bugs observed on recent versions.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
  • 版本: 3.0.3

    版本更新日期

    2020-09-24

    Employee Engagement Manager

    Employee Engagement Manager

    更新日志

    This version addresses few bug fixes and updated distribution certificate.

    视频/截图

    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图
    Employee Engagement Manager App 截图

    应用描述

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.