Freshservice for Intune

Freshservice for Intune

开发者: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

中国
APP ID 复制
6475669802
分类
价格
免费
内购
0个评分
商务(免费)
昨日下载量
最近更新
2025-06-13
最早发布
2024-02-16
版本统计
  • 35天9小时

    最新版本上线距今

  • 13

    近1年版本更新次数

  • 2024-02-16

    全球最早版本上线日期

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  • 版本: 9.3.3

    版本更新日期

    2025-06-13

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    This update is another earnest attempt to make your Freshservice experience smoother, faster, and better. We've squashed some bugs and polished the interface so you can enjoy a seamless and improved app experience. Thanks for using Freshservice — your feedback keeps us moving forward!

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 9.3.1

    版本更新日期

    2025-05-11

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - The Freshservice mobile app now includes Freddy AI Copilot's AI-driven response suggestion features, enabling agents to respond to customer tickets faster and more efficiently from their mobile devices. These enhancements bring advanced response capabilities to mobile, allowing seamless, on-the-go support.
    - Squashed bugs = better Freshservice. This is a quick round of bug fixing to make Freshservice work just the way you want it.

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 9.3

    版本更新日期

    2025-05-02

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - The Freshservice mobile app now includes Freddy AI Copilot's AI-driven response suggestion features, enabling agents to respond to customer tickets faster and more efficiently from their mobile devices. These enhancements bring advanced response capabilities to mobile, allowing seamless, on-the-go support.
    - Squashed bugs = better Freshservice. This is a quick round of bug fixing to make Freshservice work just the way you want it.

    应用描述

    暂无应用描述数据

  • 版本: 9.2.1

    版本更新日期

    2025-04-05

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - On-call agents can now receive notifications for critical alerts even when their phone is in Focus mode.
    - One small batch of bug fixes for Freshservice, one giant leap for user experience.

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 9.2

    版本更新日期

    2025-03-31

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - On-call agents can now receive notifications for critical alerts even when their phone is in Focus mode.
    - One small batch of bug fixes for Freshservice, one giant leap for user experience.

    应用描述

    暂无应用描述数据

  • 版本: 9.1.0

    版本更新日期

    2025-02-28

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - Agents can now seamlessly translate employee conversations into their account language using the new translate button, ensuring clearer communication. This enhancement, part of Freddy AI Copilot offering, helps agents provide faster and more accurate responses, improving overall service efficiency.
    - Enhancements and refinements – We've made improvements to ensure a smoother and more reliable Freshservice experience, so everything works just the way you need it!

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 9.0.1

    版本更新日期

    2025-01-31

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    We've got bad news for bugs—they're bust! This is a quick round of bug fixing to make Freshservice work just the way you want it.

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 9.0.0

    版本更新日期

    2025-01-13

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - The Freshservice mobile app now offers an enhanced requester experience designed for better usability and improves how requesters interact with Freshservice on the go.
    - Say bye-bye to bugs! We're spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 8.15.6

    版本更新日期

    2024-12-01

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    - Support for AppConfig through MDM and Intune MAM channels
    - Bug fixes and enhancements

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!
  • 版本: 8.15.5

    版本更新日期

    2024-11-16

    Freshservice for Intune

    Freshservice for Intune

    更新日志

    Bug fixes and enhancements

    视频/截图

    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图
    Freshservice for Intune App 截图

    应用描述

    Freshservice for Intune is the essential companion app that seamlessly integrates with Microsoft Intune to supercharge your endpoint management capabilities, ensuring a seamless and secure IT environment.

    Embark on a new era of ITIL excellence with our core modules, spanning incident management, asset management, user management, service catalog, task management, and beyond.


    Key Features Redefining Your Mobile Experience:

    Real-time Push Notifications:
    Stay in the loop with instant updates, ensuring you're always informed and notified when things need your attention.

    Effortless Ticket Management:
    Create, respond, assign, and manage tickets on the fly for unparalleled convenience. You can edit the ticket, modify ticket properties, respond to it, close it, merge it with another ticket, and even execute scenario automations.

    Customizable Ticket Views:
    Prioritize and manage important tickets with 9+ default views and unlimited custom views.

    Enhanced Communication:
    Improve communication with quick access to canned responses, file attachments, and private notes.

    Knowledge Base Access:
    Streamline information retrieval by swiftly accessing solutions from your knowledge base.

    Seamless Request Approvals:
    Access the list of pending approvals and approve requests seamlessly with richer context, ensuring swift decision-making.

    On-Call Schedule Visibility:
    Stay informed about on-call schedules and who's available, fostering efficient collaboration.

    Service Catalog Access:
    Enable requesters to effortlessly place and track service requests through our comprehensive service catalog.

    Requester management:
    Get a quick overview of requester information like language, time zone, department, etc., and view a list of tickets associated with the requester and assets assigned to them for quick context.

    Efficient Asset Management:
    Scan assets on the go for accurate inventory management optimizing asset tracking. The Scan Asset option helps agents quickly scan a barcode, QR code, or text with asset information to get and add all the asset details into the system.

    Secure Single Sign-On (SSO) and SAML Integration:
    Ensure secure and efficient access with Single Sign-On (SSO) and SAML integration.

    Integration with Instant Messaging Apps:
    Seamlessly integrate with instant messaging apps like Slack or MS Teams to effortlessly share tickets and enhance collaboration.

    Ticket Merging for Operational Efficiency:
    Reduce undue workload by merging similar tickets, streamlining operations, and optimizing efficiency.

    Light and Dark Mode Options:
    Personalize your app experience by switching between light and dark modes based on your preferences.



    Download the Freshservice for Intune app today and elevate your service delivery to new heights!